BACK IN THE SADDLE AGAIN
The
year 1967 began tumultuously for me. SRP hired
me on January 10 to begin work on March 6. My exuberance waned when news came
of my father’s death on January 21. He had spent the last five years of his
life living with my sister Helen in White
Plains , New York . Unfortunately,
he had broken his hip after falling down a flight of stairs at her home. While
recovering in a hospital, he contracted a staph infection. After languishing in
pain for four months, he succumbed to heart failure at age eighty-eight.
My
sister spent countless hours at the hospital with him during those final
months, supplementing the nursing services he required on a continuous basis.
Living in California with Angie
and our six children, I could not help her during his prolonged hospital stay. This
anguished me, then and now.
I flew
home to attend his funeral. An Irish wake helps ease the pain of death.
Relatives and friends came from afar to honor my dad. It made me proud to hear
him praised, rightly so. His funeral
procession traveled a long distance to reach St.
Charles Cemetery , in Pinelawn,
Long Island . Upon arrival, the pallbearers
put his casket inside an unheated building with numerous other deceased but
unburied persons. The Gravediggers Union had gone on strike and refused to bury
any of the dead brought there until their demands for higher wages were met.
Instead of a graveside ceremony, my first cousin, Monsignor Heneghan, conducted
one in this wretched place, leaving me bitter toward labor unions until this
day.
Upon
returning to San Mateo , we
put our house up for sale in February in preparation for my new job with SRP that
would take us to Arizona . We
both thought our home would sell quickly. The ideal scenario would be for it to
remain on the market until May, allowing our children to finish school that
June before moving.
I waved
goodbye to Angie and my family on Sunday, March 5, and flew to Phoenix . Arrangements
had been made for me to check into a motel on the corner of 32nd and Van Buren,
conveniently located near the SRP Administration Building . The
company agreed to pay for a two weeks stay while I looked around for an
apartment to rent.
The
aroma emanating from the nearby stockyards caught my attention, too “country”
for a city slicker like me. In later years, the State of Arizona bought
the motel and converted it into a woman’s jail. I pitied the inmates.
On
Monday morning, George Nielsen, Manager of the Supply Department and my new
boss, introduced me to Ray Schweiger. George had removed Ray from his job as
Purchasing Agent, but retained him in the capacity of Materials Consultant, a
job with no description. Ray, a very thin short man, looked older than his
years, fifty-nine. He smoked and wheezed while chatting with me. He appeared weak
and incapacitated. Perhaps his physical condition prompted George to replace
him.
Poor Ray. How he must have hated seeing me
walk in off the streets, taking his job. He had worked 39 years for the
company, all of them in purchasing. I felt great empathy for him. I told him I
would welcome his support.
Ray
accepted his new role with dignity and helped me learn the ropes, despite the
fact he had no use for George, as you might expect. Fortunately, Ray liked me
and we became good friends. He shared his purchasing knowledge and business
philosophy with me. Ray placed great emphasis on vendor loyalty. He said SRP always
purchased insulators from Ohio Brass as this firm had supplied them to the
company during the war despite a wide-spread shortage.
“Ray,
World War II ended a long time ago.”
“Oh, I
don’t mean that war. They helped us out in World War I.”
George
also introduced me that first day to all three members of SRP ’s
Legal Department who occupied offices down the hall from his. Leroy Michael,
Jr. oversaw the small group. No one could be as closed-mouthed about every
aspect of SRP. Convinced I had graduated
from Notre Dame, he often tried to get me to bet with him when they played a
game against one of the many schools he seemed to have attended.
The
second lawyer, Mike Stientjes, later went to Washington to
serve on some Arizona
congressional committee and dissolved into limbo.
The
third member of the Law Department, Richard Silverman, had only recently joined
the firm. I came to know him well. It would never have occurred to me that one
day he would serve as the General Manager of SRP .
After
meeting the legal eagles, George walked me across the street to the offices of
the Purchasing Division located in a dilapidated one-story building on Mill Avenue,
a few blocks from Monti’s La Casa Viejo restaurant, where he introduced me to my
staff of twelve employees.
After I
made a few remarks (pleased to meet you, pleased to be here), George left and
my new job began. A secretary dumped the mail on my desk, mostly material
requisitions. I had to distribute them to the appropriate Buyer. I called on John
O’Malley, Assistant Purchasing Agent, to help me get started.
He
explained that each buyer specialized in purchasing materials and supplies
within his field of knowledge. He bought transformers. John Blanchard purchased wire, cable, and
related electrical system hardware. Emmit Casey handled all of the Water side
of the company’s requirements, including pumps and maintenance parts for SRP ’s 250 wells.
Jack Cain had considerable knowledge and purchasing experiences. He handled
requisitions for power plant parts and supplies, and a wide variety of electronic
parts. John Jones bought stationery and other low-value miscellaneous items. It
would be my responsibility to purchase (on an annual basis) fuel oil for
certain small power plants and gasoline for its fleet of 1,200 vehicles.
Nielsen
wanted me to quickly evaluate the buyers, and replace those I thought to be
inadequate with more educated individuals. A month into the job, I had a pretty
good idea of their individual qualifications. However, I had no plan to make
snap judgments about them.
Jones, the
least qualified of the group had a severe rheumatoid arthritic condition. To
combat the pain, he consumed large quantities of aspirin at work, and drank
many martinis whenever he could. A few years earlier, the company chose to
transfer him from Accounts Payable to Purchasing where he began working as an
expediter. Only recently had he become a buyer. He found it difficult, almost
impossible, to make any purchasing decisions and worried that I would fire him
at the very first opportunity. The poor man sweated profusely whenever we
talked.
Casey
knew everything about the Water side of the business, but worked at one speed:
slow. He insisted on handwriting new orders for typing, rather than marking up
a previous order for the identical materials. He smoked cigars all day long. We
had to fumigate his office after he retired in an effort to remove the stench.
Cain had
years of purchasing experience gained while working for Bechtel, the
engineering/contracting firm that built SRP ’s Agua
Fria Power Plant, When he joined SRP , he
brought with him considerable knowledge of the materials and supplies required
for its maintenance, repair and operation. Unfortunately, like Casey and Jones,
he sometimes drank to excess while at lunch.
Blanchard,
the youngest and fastest worker of the group, would finish his assignments as
quickly as possible, and then leave his office to “roam.” He would visit our warehouses, or go chat
with friends in other parts of the company. His previous employment included a
stint in the Michigan National Guard after which he became a barber before
hooking on with SRP as a warehouseman.
O'Malley’s
specialized in the purchase of distribution transformers. He had no knowledge
of how such a piece of equipment actually worked, but that didn’t matter. SRP
purchased transformers from a limited number of suppliers, making awards based
on price, but in fact, Engineering dictated how the order would be split among
all the major manufacturers. He simply followed their directions. He handled
his job with aplomb and confidence.
O’Malley,
fifteen years my senior, befriended me. He invited me to his house for dinner. Many
company old timers called him to get his opinion of me. He gave me a “thumbs up,”
and that helped make it easy for me to fit in. The old guard accepted me.
As part
of my employment agreement, the company promised to provide me with a company
car. Their fleet contained hundreds of Plymouth white four-door
sedans, most of them quite old. They gave me a very old one to drive, a wreck
of a vehicle whose back seat had been removed so that it could serve as a truck.
Weeks later they replaced it with a somewhat improved vehicle which raised my
morale. The company car came with certain restrictions. It could not be used
for any purpose other than commuting to work, but I used it to go house-hunting
on weekends. Nielsen and O’Malley knew this but said nothing.
The
company agreed to pay my motel bill for the first two weeks of my employment. It
only took me a week to find and rent a furnished one-bedroom apartment in a
complex near the ASU campus. Not until I had signed the lease did O’Malley
inform me the students dubbed this area, “Sin City .”
Despite
the proximity of my apartment to the office, everyone else arrived at work before
me. I decided to get to work a half hour earlier. None of us worked. We sat
around drinking coffee and dunking donuts. One might describe our workplace as
laid back.
I lived
the life of a bachelor for five months. During that time, George Nielsen
treated me like kin. He always paid when we had lunch together. More than once,
he said, “I should be working for you,” in front of other employees. He had a
great talent for making people believe in themselves.
George had
led a remarkable life. A law-school graduate from the University of Iowa , he
failed to pass that state’s bar examination. Instead of practicing law, he
established and operated a small business for a few years before joining General
Dynamics, a large military contractor. For eight years, he traveled around the
country helping to purchase sites on which to locate underground missile silos.
Along the way, he became an alcoholic.
He
joined AA and began a period of recovery that took him to Nevada and
then to Arizona where
he worked as a traveling sales representative for a plumbing supply house,
carting goods in his RV while making sales calls on copper mines and utility
companies, including SRP . Some
of the buyers recalled meeting him in this capacity, and were stunned when the
company hired him to fill the position of Manager, Supply Department.
It
happened this way. In 1966, George’s next door neighbor, an SRP
employee, told him that an executive had quit the company. George decided to
apply for this vacated position. Somehow, he managed to arrange for an
interview with SRP ’s
General Manager, Rod McMullin. To the amazement of everyone at SRP , Rod hired
George, not only to fill the vacated position, but to report directly to him.
The Supply
Department included four functions: purchasing, material control, material
reclamation, and warehousing. The staff numbered close to one hundred, mostly
hourly union workers, the rest salaried employees.
Nine
months later, George hired me, intent on modernizing the purchasing function. It
did not take me long to discover that few SRP people
liked Nielsen. He remained an “outsider” during his employment, which ended in
late December 1969.
I had only
limited purchasing experience but knew that sales folks are almost mandated to
entertain buyers, usually by inviting them to attend business lunches. It came
as no surprise when Jerry Linderman of the Maydwell and Hartzell Electric
Supply Company took O'Malley and me to Scottsdale ’s Lulu
Belle's restaurant for lunch on my second week of work. The waitress said, "Welcome
to Scottsdale , Mr.
Finnerty." Had Jerry tipped her off? No, she said she had seen my picture
and an article in the paper announcing my appointment as SRP ’s new Purchasing
Agent. Jerry had three martinis before ordering a round of shrimp cocktails
prior to lunch, welcoming me to the Valley of the Sun in style.
This is going to be a fun job.
A
parade of sales representatives presented themselves to me during my first few months,
anxious to check me out. It forced me to accept many invitations to join them
for lunch or dinner, and to play golf with them on weekends. While the habitat
had changed, the courting behavior of sales representatives remained the same
as it had been in California . Yes,
I now found myself on a different ranch, but these cowpokes seemed familiar to
me.
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